Banking Safety
Make Sure Your Money is in the right place.
Know, verify and be aware before you send money:
1. Know
Only use Zelle® to send money to friends, family, and other people you trust.
2. Verify
Make sure your recipient's name, U.S. mobile phone number, and email address are correct before sending money.
3. Be aware
If a payment situation feels off, it probably is. Trust your gut and investigate.
Here are some web safety tips to keep your personal information safe.
1. Choose unique passwords
Pick phrases that are easy for you to remember and add capital letters, numbers and symbols to bolster its strength and update passwords every 90 days. Avoid repeated passwords for different logins.
2. Use two-factor authentication when available
This safety measure sends a code to your phone or email for a two-step login process that ensures you’re the only person accessing your account and all pertaining sensitive information.
3. Avoid public Wi-Fi and Computers
Avoid using public Wi-Fi and computers to access your banking app or any other account that can be susceptible to getting breached, like your email.
4. Sign up for alerts
Get notifications when a purchase above a certain dollar amount is made or whenever money is withdrawn from the account.
5. Never give out personal information
Unless you’re certain that you’re communicating with a trusted company, do not give any sensitive information over the phone. It may be a phishing scam.
6. Avoid clicking links in suspicious emails, text messages or landing pages
It’s best to type out the whole URL of the website you’re logging on to and avoid clicking on links found in emails if you’re not sure who they’re from.
7. Protect your devices from attack
Always use strong passwords. Use security software such as antivirus protection and firewalls. Keep your operating system and browsers up to date since these updates can fix security issues.
8. Only download the official banking app
Only use our official mobile banking app linked from our website to your Android or Apple app provider. Never download our app from an open source.
Why is digital banking safety so important?
As the use of digital banking increases, so does our responsibility to protect and educate members. Here are a few statistics about cybercrime today.
- 31% increase in attacks from 2020 to 2021
- 5.9 Million fraud reports in 2021, led by identity theft and imposter scams
- $10.5 Trillion expected yearly in cybercrime costs by 2025
- $56 Billion 2020 losses from victims of identity fraud
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.