Notices 2025 V2
There are More Reasons than Ever to Love Your Credit Union
Your credit union membership is about the trust and care of community, built around where you live, work, and play. That’s why credit union membership saves you money through exclusive member-only offers through our trusted partners. Through Love My Credit Union Rewards, credit union members have saved over $2 billion with offers like these.
Build your credit history with rent and save up to 30% on Rental Kharma.
Learn all about how your credit union membership gets you all these exclusive savings and more at LoveMyCreditUnion.org. Check them out and start enjoying credit union member benefits you never knew you had!
Supervisory Committee Updates
We’re pleased to announce that Shane Conklin, Associate Vice Chancellor, Facilities & Campus Services at UMass Amherst was appointed as the new Chair of the UMassFive Supervisory Committee, following Ellen Rutan’s retirement at the end of 2024.
Jillian McGrath, Controller & Associate Treasurer, Smith College, was appointed to replace Ellen on the committee.
We extend our heartfelt thanks to Ellen Rutan for her many years of dedicated service. Her time, guidance, and expertise have been invaluable to the committee and to the Credit Union as a whole. Thank you, Ellen, for your unwavering commitment to our members. We wish you all the best in your retirement!

Verify Your Contact Information
It’s always a good idea to make sure your contact information is up to date, in order to receive important communications from us. Call our contact center or update it yourself anytime in Online Banking under “Settings.”
58th Annual Meeting Recap
UMassFive held our Annual Business Meeting at our Hadley Branch on Wednesday, March 19. Focusing on the work done in our community, Rich Kump, our President and CEO, and Jacqui Watrous, our Board Chair, spoke on the ways we lived our people-focused mission in 2024, and how we aspire to expand our impact even further in the years ahead. You can read our annual report here, or pick up a copy next time you are in a branch.
Thank You for Voting UMassFive as Best Credit Union!

Thank you to our members for voting us Best Credit Union in the Valley for 19 years.